Moccasin

Customs Duties and Import Taxes:
As a valued customer of The Boot Store, please note that you are responsible for any customs duties or import taxes imposed by the customs agency of your country. These charges are determined by your country's customs authorities and may vary based on your location and the regulations in place. To avoid any surprises upon delivery, we recommend familiarizing yourself with your country's customs regulations before placing an order.

Shipping Methods:
To ensure your order reaches you promptly, we utilize reliable courier services such as DHL and other trusted carriers worldwide. This allows us to expedite the delivery process and provide you with efficient shipping options.

Shipping Costs:
Here at The Boot Store, we're delighted to offer free shipping worldwide on all orders. That's right – no associated shipping costs, regardless of your location. Shop with confidence knowing that your shipping is on us!

Shipping Timeframe:
Our team at The Boot Store works diligently to ensure your order reaches you in a timely manner. Once your order is finalized, we typically pack and process the shipment within 24-48 hours. Your pair of shoes will be shipped directly from our workshop located in Spain.

Transit time varies depending on your country and postal code. On average, most orders are delivered within 3-4 days from the date they leave our workshop. Rest assured, we'll provide you with a tracking code as soon as your order is ready to depart, allowing you to monitor its progress until it reaches your doorstep.

Order Tracking:
Easily track the status of your order by contacting us directly through our website or via email at hello@theboot.store. Please note that since each pair of shoes is meticulously crafted to order, it may take a minimum of 4 weeks for manufacturing. Therefore, updates on your order status may not be available before this time. However, once your order is complete, we'll promptly provide you with a tracking number for the delivery, ensuring you stay informed every step of the way.

At The Boot Store, we understand the importance of customizing your footwear to reflect your unique style and preferences. Our Made-To-Order (MTO) service allows you to create personalized shoes tailored to your exact specifications. Here's what you need to know about the production process:

Production Timeline: Production begins promptly within 48 hours of receiving your DapperFam Made-To-Order request. The total production time for your shoes varies depending on the type of MTO order:

• FastLane MTO Orders: Your shoes will be ready to ship within 6 to 8 days from the date of your order.
• Standard MTO Orders: Expect a production and shipping timeline of approximately 4 to 6 weeks.

Craftsmanship and Quality: Our Made-To-Order collection showcases a blend of classic and contemporary designs, handcrafted by artisans in La Mancha, Spain. With centuries of shoemaking expertise, our craftsmen meticulously construct each pair using the finest European leather and traditional techniques.

Wide Range of Styles: Whether you're seeking business, formal, or casual footwear, our Made-To-Order collection offers a diverse selection of leather and rubber-soled shoes and boots. From timeless classics to modern interpretations, there's a style to suit every taste and occasion.

Goodyear Welt Construction: Each pair of Made-To-Order shoes is Goodyear welted, ensuring exceptional durability and longevity. This traditional construction method, combined with our artisanal craftsmanship, results in footwear of unparalleled quality.

Attention to Detail: Throughout the production process, we pay meticulous attention to detail to ensure your shoes are flawless upon arrival. From hand-painted finishing to meticulous brushing and hand-polishing, every aspect of your footwear is carefully executed to meet our high standards.

Learn More: If you'd like to explore more about our Made-To-Order process or have specific inquiries, please click here to learn more.

Please Note: Standard Made-To-Order items may take up to 5 weeks to produce and ship, while FastLane orders (excluding additional customizations) can be expedited for production and shipping within 6-8 days from the date of your order.

Finding Your Perfect Fit

At The Boot Store, we prioritize ensuring that your shoes fit true to size for optimal comfort and style. If you're in between sizes when it comes to sneakers, we recommend selecting the size down for the best fit. Unsure about which size to choose? Take advantage of our innovative 3D Foot Sizing Guide, accessible on your mobile or tablet device. Simply click here to get started.

Que Shebley Shoes Sizing Guide Chart

When comparing different shoes, it's essential to understand that while they may appear distinct externally, the inner shape plays a crucial role in determining the fit.

For instance, let's consider a comparison between two Wholecut shoes, both sized 42 EU. One shoe is crafted using the Zurigo Last, featuring a rounded toe, while the other utilizes the Monti Last, characterized by a long chisel toe.

The Monti last, with its long and narrow toe shape, results in a larger blind or unused space at the toe compared to the Zurigo last.

Despite the shoe on the right measuring 1 cm longer in total length (from heel to toe tip), both shoes effectively offer the same size. It's important to note that comparing the fitting of two different shoes based solely on their total length may not provide an accurate representation of their fit.

At The Boot Store, we emphasize the importance of considering the inner shape and toe design when assessing shoe fit, ensuring that you find the perfect pair for your unique needs.