Shipping Policy

Customs Duties and Import Taxes:
As a valued customer of The Boot Store, please note that you are responsible for any customs duties or import taxes imposed by the customs agency of your country. These charges are determined by your country's customs authorities and may vary based on your location and the regulations in place. To avoid any surprises upon delivery, we recommend familiarizing yourself with your country's customs regulations before placing an order.

Shipping Methods:
To ensure your order reaches you promptly, we utilize reliable courier services such as DHL and other trusted carriers worldwide. This allows us to expedite the delivery process and provide you with efficient shipping options.

Shipping Costs:
Here at The Boot Store, we're delighted to offer free shipping worldwide on all orders. That's right – no associated shipping costs, regardless of your location. Shop with confidence knowing that your shipping is on us!

Shipping Timeframe:
Our team at The Boot Store works diligently to ensure your order reaches you in a timely manner. Once your order is finalized, we typically pack and process the shipment within 24-48 hours. Your pair of shoes will be shipped directly from our workshop located in Spain.

Transit time varies depending on your country and postal code. On average, most orders are delivered within 3-4 days from the date they leave our workshop. Rest assured, we'll provide you with a tracking code as soon as your order is ready to depart, allowing you to monitor its progress until it reaches your doorstep.

Order Tracking:
Easily track the status of your order by contacting us directly through our website or via email at hello@theboot.store. Please note that since each pair of shoes is meticulously crafted to order, it may take a minimum of 4 weeks for manufacturing. Therefore, updates on your order status may not be available before this time. However, once your order is complete, we'll promptly provide you with a tracking number for the delivery, ensuring you stay informed every step of the way.